{"product_id":"hygge-losso-step-electric-bike","title":"Hygge Lossø Step Electric Bike","description":"\u003ch1\u003e\u003cstrong\u003eHygge Lossø Step Electric Bike – Torque Sensor Step-Through Commuter eBike\u003c\/strong\u003e\u003c\/h1\u003e\n\u003cp data-end=\"536\" data-start=\"324\"\u003eThe \u003cstrong data-end=\"371\" data-start=\"328\"\u003eHygge Lossø Step Commuter Electric Bike\u003c\/strong\u003e is a premium step-through eBike designed for effortless urban riding, combining \u003cstrong data-end=\"535\" data-start=\"452\"\u003esmooth torque-sensor performance, long battery range, and everyday practicality\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp data-end=\"887\" data-start=\"538\"\u003eBuilt for modern commuting, the Lossø Step features a \u003cstrong data-end=\"636\" data-start=\"592\"\u003elightweight aluminium step-through frame\u003c\/strong\u003e, making it easy to get on and off — ideal for riders of all ages and flexibility levels. Whether you're commuting to work, riding through the city, or enjoying weekend leisure rides, this bike is designed to make every journey simple and comfortable.\u003c\/p\u003e\n\u003cp data-end=\"1180\" data-start=\"889\"\u003eAt its core is a \u003cstrong data-end=\"973\" data-start=\"906\"\u003e250W Hygge rear hub motor paired with an advanced torque sensor\u003c\/strong\u003e, delivering natural, responsive pedal assistance that adapts to your riding style — giving a much smoother and more intuitive ride than standard cadence-based eBikes. \u003cspan data-state=\"closed\" class=\"\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-end=\"1424\" data-start=\"1182\"\u003eThe \u003cstrong data-end=\"1234\" data-start=\"1186\"\u003eSamsung battery (36V 13Ah on the Step model)\u003c\/strong\u003e provides reliable real-world performance, with a range of up to \u003cstrong data-end=\"1318\" data-start=\"1299\"\u003e80km per charge\u003c\/strong\u003e, making it ideal for daily commuting without constant recharging. \u003cspan data-state=\"closed\" class=\"\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-end=\"1622\" data-start=\"1426\"\u003eWith \u003cstrong data-end=\"1535\" data-start=\"1431\"\u003eShimano 8-speed gearing, Tektro hydraulic disc brakes, integrated lights, and a commuter-ready setup\u003c\/strong\u003e, the Lossø Step is built to handle everyday riding with ease, comfort, and confidence.\u003c\/p\u003e\n\u003cp data-end=\"1700\" data-start=\"1624\"\u003e👉 This is a \u003cstrong data-end=\"1672\" data-start=\"1637\"\u003erefined, premium commuter eBike\u003c\/strong\u003e — not an entry-level model.\u003c\/p\u003e\n\u003ch3 data-section-id=\"1j5qwet\" data-start=\"1707\" data-end=\"1726\"\u003e\u003cspan role=\"text\"\u003e\u003cstrong data-start=\"1710\" data-end=\"1726\"\u003eFeatures\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul data-start=\"1728\" data-end=\"2897\"\u003e\n\u003cli data-section-id=\"4xoyuu\" data-start=\"1728\" data-end=\"1919\"\u003e\n\u003cstrong data-start=\"1730\" data-end=\"1760\"\u003eTorque Sensor Pedal Assist\u003c\/strong\u003e\n\u003cul data-start=\"1763\" data-end=\"1919\"\u003e\n\u003cli data-section-id=\"uyx89x\" data-start=\"1763\" data-end=\"1821\"\u003eSmooth, natural power delivery based on your pedalling\u003c\/li\u003e\n\u003cli data-section-id=\"651186\" data-start=\"1824\" data-end=\"1919\"\u003eFeels more like a traditional bike vs cheaper systems \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1rtjr4m\" data-start=\"1921\" data-end=\"2046\"\u003e\n\u003cstrong data-start=\"1923\" data-end=\"1953\"\u003e250W Motor (UK Road Legal)\u003c\/strong\u003e\n\u003cul data-start=\"1956\" data-end=\"2046\"\u003e\n\u003cli data-section-id=\"1w43t1j\" data-start=\"1956\" data-end=\"2004\"\u003eReliable performance for commuting and hills\u003c\/li\u003e\n\u003cli data-section-id=\"sps1p2\" data-start=\"2007\" data-end=\"2046\"\u003eFully compliant with UK regulations\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1m6w23o\" data-start=\"2048\" data-end=\"2201\"\u003e\n\u003cstrong data-start=\"2050\" data-end=\"2080\"\u003eSamsung Battery (36V 13Ah)\u003c\/strong\u003e\n\u003cul data-start=\"2083\" data-end=\"2201\"\u003e\n\u003cli data-section-id=\"1ezv26y\" data-start=\"2083\" data-end=\"2118\"\u003eUp to \u003cstrong data-start=\"2091\" data-end=\"2116\"\u003e80km range per charge\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1sdv7le\" data-start=\"2121\" data-end=\"2201\"\u003eEfficient and dependable for daily use \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1q7futr\" data-start=\"2203\" data-end=\"2326\"\u003e\n\u003cstrong data-start=\"2205\" data-end=\"2234\"\u003eStep-Through Frame Design\u003c\/strong\u003e\n\u003cul data-start=\"2237\" data-end=\"2326\"\u003e\n\u003cli data-section-id=\"ep9xcj\" data-start=\"2237\" data-end=\"2270\"\u003eEasy mounting and dismounting\u003c\/li\u003e\n\u003cli data-section-id=\"1rnah8f\" data-start=\"2273\" data-end=\"2326\"\u003eIdeal for commuting, leisure, and everyday riding\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"sibikg\" data-start=\"2328\" data-end=\"2498\"\u003e\n\u003cstrong data-start=\"2330\" data-end=\"2357\"\u003eShimano 8-Speed Gearing\u003c\/strong\u003e\n\u003cul data-start=\"2360\" data-end=\"2498\"\u003e\n\u003cli data-section-id=\"1kmjctr\" data-start=\"2360\" data-end=\"2401\"\u003eSmooth shifting across varied terrain\u003c\/li\u003e\n\u003cli data-section-id=\"1k3t797\" data-start=\"2404\" data-end=\"2498\"\u003eMuch more versatile than single-speed commuter bikes \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1dnla43\" data-start=\"2500\" data-end=\"2628\"\u003e\n\u003cstrong data-start=\"2502\" data-end=\"2534\"\u003eTektro Hydraulic Disc Brakes\u003c\/strong\u003e\n\u003cul data-start=\"2537\" data-end=\"2628\"\u003e\n\u003cli data-section-id=\"1eu3tpf\" data-start=\"2537\" data-end=\"2628\"\u003eStrong, reliable stopping power in all conditions \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1c5u44w\" data-start=\"2630\" data-end=\"2813\"\u003e\n\u003cstrong data-start=\"2632\" data-end=\"2678\"\u003eSMART Colour Display with App Connectivity\u003c\/strong\u003e\n\u003cul data-start=\"2681\" data-end=\"2813\"\u003e\n\u003cli data-section-id=\"1mrtflv\" data-start=\"2681\" data-end=\"2722\"\u003eClear ride data with modern interface\u003c\/li\u003e\n\u003cli data-section-id=\"1wsdjw6\" data-start=\"2725\" data-end=\"2813\"\u003eBluetooth connectivity for added functionality \u003cspan class=\"\" data-state=\"closed\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-section-id=\"1o0v1m9\" data-start=\"2815\" data-end=\"2897\"\u003e\n\u003cstrong data-start=\"2817\" data-end=\"2849\"\u003eFully Equipped for Commuting\u003c\/strong\u003e\n\u003cul data-start=\"2852\" data-end=\"2897\"\u003e\n\u003cli data-section-id=\"zz290j\" data-start=\"2852\" data-end=\"2897\"\u003eMudguards, rear rack, and lights included\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cstrong\u003eSpecifications\u003c\/strong\u003e\u003c\/h3\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003e\u003cstrong\u003eCategory\u003c\/strong\u003e\u003c\/th\u003e\n\u003cth\u003e\u003cstrong\u003eSpecification\u003c\/strong\u003e\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eMotor\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eHygge 250W Rear Hub Motor\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eTorque\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eApprox. 42Nm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eSensor\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eHygge Torque Sensor\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBattery\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eSamsung 36V 13Ah (Removable)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eRange\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eUp to 80 km\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eTop Speed\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e25 km\/h (15.5 mph)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003ePedal Assist\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e5 Levels\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eDisplay\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eSMART Colour LCD (Bluetooth App Compatible)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eLights\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eIntegrated LED Front \u0026amp; Rear\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eCharger\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eFast Charger\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003e\u003cstrong\u003eTransmission \u0026amp; Braking\u003c\/strong\u003e\u003c\/th\u003e\n\u003cth\u003e\u003cstrong\u003eSpecification\u003c\/strong\u003e\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eGears\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eShimano Altus SL-M315 8-Speed\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eRear Derailleur\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eShimano Altus RD-M310\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBrakes\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eTektro Hydraulic Disc Brakes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003e\u003cstrong\u003eFrame \u0026amp; Components\u003c\/strong\u003e\u003c\/th\u003e\n\u003cth\u003e\u003cstrong\u003eSpecification\u003c\/strong\u003e\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eFrame\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eAluminium Step-Through Frame\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eTyres\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e28” x 1.5” Puncture Resistant\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eWheel Build\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eLightweight Spoked\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eSaddle\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eSelle Royal Freeway\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eHandle Grips\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eErgonomic (Leather Style)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eMudguards\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eFront \u0026amp; Rear\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eRear Carrier\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eIntegrated (Max 15 kg)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBell\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eMechanical\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003e\u003cstrong\u003eWeight \u0026amp; Capacity\u003c\/strong\u003e\u003c\/th\u003e\n\u003cth\u003e\u003cstrong\u003eSpecification\u003c\/strong\u003e\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBike Weight\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eApprox. 21 kg\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eMax Rider + Load\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eApprox. 120 kg (varies slightly by listing)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eMax Rear Rack Load\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eApprox. 15 kg\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003e\u003cstrong\u003eGeometry\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/www.hyggebikes.com\/cdn\/shop\/files\/losso_step_measurements_25122b2b-0ecb-4bd8-bbbe-7dcc8da18401.webp?v=1775149097\u0026amp;width=1080\"\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/www.hyggebikes.com\/cdn\/shop\/files\/Losso_step_height_image_6e3e5060-e457-4fc8-a1ac-5a7ba263db20.png?v=1775144334\u0026amp;width=1024\"\u003e\u003c\/p\u003e\n\u003cul data-end=\"4144\" data-start=\"4020\"\u003e\n\u003cli data-end=\"4055\" data-start=\"4020\" data-section-id=\"45722x\"\u003eWheel Size: 28” commuter wheels\u003c\/li\u003e\n\u003cli data-end=\"4095\" data-start=\"4056\" data-section-id=\"1tpq16d\"\u003eFrame: Step-through aluminium frame\u003c\/li\u003e\n\u003cli data-end=\"4144\" data-start=\"4096\" data-section-id=\"4l3aus\"\u003eRiding Position: Upright and comfort-focused\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"4160\" data-start=\"4146\"\u003e\u003cstrong data-end=\"4160\" data-start=\"4146\"\u003eRider Fit:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"4257\" data-start=\"4161\"\u003e\n\u003cli data-end=\"4212\" data-start=\"4161\" data-section-id=\"vqdddb\"\u003eSuitable for riders approx. \u003cstrong data-end=\"4210\" data-start=\"4191\"\u003e165 cm – 195 cm\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"4257\" data-start=\"4213\" data-section-id=\"1f3pltm\"\u003eDesigned for comfortable everyday riding\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cstrong\u003eWhat’s in the Box\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul data-start=\"4361\" data-end=\"4512\"\u003e\n\u003cli data-section-id=\"8tk6z7\" data-start=\"4361\" data-end=\"4395\"\u003eHygge Lossø Step Electric Bike\u003c\/li\u003e\n\u003cli data-section-id=\"spembg\" data-start=\"4396\" data-end=\"4425\"\u003eSamsung Removable Battery\u003c\/li\u003e\n\u003cli data-section-id=\"ckpuvh\" data-start=\"4426\" data-end=\"4445\"\u003eBattery Charger\u003c\/li\u003e\n\u003cli data-section-id=\"pudgl2\" data-start=\"4446\" data-end=\"4459\"\u003ePedal Set\u003c\/li\u003e\n\u003cli data-section-id=\"x96tzw\" data-start=\"4460\" data-end=\"4478\"\u003eBasic Tool Kit\u003c\/li\u003e\n\u003cli data-section-id=\"1al7g0m\" data-start=\"4479\" data-end=\"4512\"\u003eQR Code (Digital User Manual)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"4514\" data-end=\"4580\"\u003e\u003cem data-start=\"4514\" data-end=\"4580\"\u003e(Bike arrives approx. 90–95% assembled — minimal setup required)\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3 data-end=\"4216\" data-start=\"4134\"\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cmain id=\"content\"\u003e\n\u003cdiv class=\"main-container container\"\u003e\n\u003cdiv id=\"shopify-section-template--19104215793733__main\" class=\"shopify-section page-section-spacing\"\u003e\n\u003cdiv class=\"container container--reading-width cc-animate-init -in cc-animate-complete\" data-cc-animate=\"\"\u003e\n\u003cdiv class=\"rte cf\"\u003e\n\u003cp data-start=\"151\" data-end=\"403\"\u003eAt Hygge Bikes, we stand behind the quality of our products. We offer a standard\u003cspan\u003e \u003c\/span\u003e\u003cstrong data-start=\"223\" data-end=\"242\"\u003e1-year warranty\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eon all E-Bikes and accessories, starting from the date of delivery. The warranty covers manufacturing defects \u0026amp; faulty components under normal usage conditions.\u003c\/p\u003e\n\u003ch4 data-start=\"405\" data-end=\"431\"\u003e\u003cstrong data-start=\"410\" data-end=\"429\"\u003eWhat is Covered\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cul data-start=\"432\" data-end=\"1015\"\u003e\n\u003cli data-start=\"432\" data-end=\"542\"\u003e\n\u003cstrong data-start=\"434\" data-end=\"452\"\u003eFrame \u0026amp; Forks:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eWarranty covers any structural defects in the frame or forks due to manufacturing faults.\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e(3 Years on the Frame)\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"543\" data-end=\"671\"\u003e\n\u003cstrong data-start=\"545\" data-end=\"565\"\u003eBattery \u0026amp; Motor:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eWarranty covers defects in the motor \u0026amp; battery that affect the performance \u0026amp; functionality of the E-Bike.\u003c\/li\u003e\n\u003cli data-start=\"543\" data-end=\"671\"\u003e\n\u003cstrong\u003eBrake Failure \u0026amp; Defects:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eWarranty covers any Brake Failure and Brake replacement.\u003c\/li\u003e\n\u003cli data-start=\"672\" data-end=\"841\"\u003e\n\u003cstrong data-start=\"674\" data-end=\"700\"\u003eElectrical Components:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eWarranty includes issues with electrical components, such as the display, controllers, \u0026amp; wiring, that are a result of manufacturing defects.\u003c\/li\u003e\n\u003cli data-start=\"842\" data-end=\"1015\"\u003e\n\u003cstrong data-start=\"844\" data-end=\"860\"\u003eAccessories:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eWarranty covers defects in accessories provided by Hygge Bikes, such as helmets, chargers, \u0026amp; bike locks, as long as they are used under normal conditions.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 data-start=\"1017\" data-end=\"1047\"\u003e\u003cstrong data-start=\"1022\" data-end=\"1045\"\u003eWhat is Not Covered\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cul data-start=\"1048\" data-end=\"1451\"\u003e\n\u003cli data-start=\"1048\" data-end=\"1169\"\u003e\n\u003cstrong data-start=\"1050\" data-end=\"1092\"\u003eDamage from Accidents or Improper Use:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eThe warranty does not cover damages caused by accidents, misuse, or neglect.\u003c\/li\u003e\n\u003cli data-start=\"1170\" data-end=\"1292\"\u003e\n\u003cstrong data-start=\"1172\" data-end=\"1195\"\u003eNormal Wear \u0026amp; Tear:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eWear \u0026amp; tear on components such as tires, brakes, chains, \u0026amp; gears is not covered by the warranty.\u003c\/li\u003e\n\u003cli data-start=\"1293\" data-end=\"1451\"\u003e\n\u003cstrong data-start=\"1295\" data-end=\"1313\"\u003eModifications:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eIf the E-Bike or accessories have been modified in any way, including the installation of non-original parts, the warranty may be voided.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 data-start=\"1453\" data-end=\"1492\"\u003e\u003cstrong data-start=\"1458\" data-end=\"1490\"\u003eHow to Make a Warranty Claim\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cp data-start=\"1493\" data-end=\"1633\"\u003eTo initiate a warranty claim, please contact us at\u003cspan\u003e \u003c\/span\u003e\u003ca data-start=\"1544\" data-end=\"1603\" rel=\"noopener\"\u003e\u003cstrong data-start=\"1545\" data-end=\"1571\"\u003esupport@hyggebikes.com\u003c\/strong\u003e\u003c\/a\u003e\u003cspan\u003e \u003c\/span\u003ewith the following details:\u003c\/p\u003e\n\u003cul data-start=\"1634\" data-end=\"1747\"\u003e\n\u003cli data-start=\"1634\" data-end=\"1670\"\u003eOrder number \u0026amp; proof of purchase\u003c\/li\u003e\n\u003cli data-start=\"1671\" data-end=\"1716\"\u003eClear photos or videos showing the defect\u003c\/li\u003e\n\u003cli data-start=\"1717\" data-end=\"1747\"\u003eA description of the issue\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1749\" data-end=\"1889\"\u003eOnce your claim is reviewed, we will provide you with further instructions on how to return the item for inspection or arrange for a repair.\u003c\/p\u003e\n\u003ch4 data-start=\"1891\" data-end=\"1944\"\u003e\u003cstrong data-start=\"1896\" data-end=\"1942\"\u003eRepairs \u0026amp; Coverage for Non-Warranty Issues\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cp data-start=\"1945\" data-end=\"2296\"\u003eIf your E-Bike or accessories require repairs that are not covered by the warranty, Hygge Bikes offers repair services through our dedicated partners. We will assist in getting your bike or accessories repaired at a reasonable cost. Please contact\u003cspan\u003e \u003c\/span\u003e\u003ca data-start=\"2193\" data-end=\"2252\" rel=\"noopener\"\u003e\u003cstrong data-start=\"2194\" data-end=\"2220\"\u003esupport@hyggebikes.com\u003c\/strong\u003e\u003c\/a\u003e\u003cspan\u003e \u003c\/span\u003eto inquire about repair coverage \u0026amp; pricing.\u003c\/p\u003e\n\u003ch4 data-start=\"2298\" data-end=\"2332\"\u003e\u003cstrong data-start=\"2303\" data-end=\"2330\"\u003eWarranty Repair Process\u003c\/strong\u003e\u003c\/h4\u003e\n\u003col data-start=\"2333\" data-end=\"2977\"\u003e\n\u003cli data-start=\"2333\" data-end=\"2475\"\u003e\n\u003cstrong data-start=\"2336\" data-end=\"2356\"\u003eClaim Submission\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Email\u003cspan\u003e \u003c\/span\u003e\u003ca data-start=\"2365\" data-end=\"2424\" rel=\"noopener\"\u003e\u003cstrong data-start=\"2366\" data-end=\"2392\"\u003esupport@hyggebikes.com\u003c\/strong\u003e\u003c\/a\u003e\u003cspan\u003e \u003c\/span\u003ewith the required information for warranty claims.\u003c\/li\u003e\n\u003cli data-start=\"2476\" data-end=\"2601\"\u003e\n\u003cstrong data-start=\"2479\" data-end=\"2493\"\u003eInspection\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Once the item is returned, we will inspect the defect \u0026amp; determine if the issue is covered under warranty.\u003c\/li\u003e\n\u003cli data-start=\"2602\" data-end=\"2822\"\u003e\n\u003cstrong data-start=\"2605\" data-end=\"2630\"\u003eRepair or Replacement\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– If the claim is approved, we will either repair or replace the defective parts at no cost to you. If a replacement is needed, we will arrange for an exchange of the defective parts or bike.\u003c\/li\u003e\n\u003cli data-start=\"2823\" data-end=\"2977\"\u003e\n\u003cstrong data-start=\"2826\" data-end=\"2838\"\u003eTimeline\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Repairs are typically completed within\u003cspan\u003e \u003c\/span\u003e\u003cstrong data-start=\"2880\" data-end=\"2902\"\u003e7-14 business days\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eafter the item is received. Shipping times may vary depending on location.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/main\u003e","brand":"Hygge","offers":[{"title":"Default Title","offer_id":57727763611993,"sku":null,"price":1499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0899\/8151\/8169\/files\/1_b63e7afe-2af9-43d9-97ad-d2bd4be808ca.jpg?v=1775211551","url":"https:\/\/rocketebikes.co.uk\/products\/hygge-losso-step-electric-bike","provider":"Rocket Ebikes","version":"1.0","type":"link"}