{"product_id":"hygge-virum-step-folding-electric-bike","title":"Hygge Virum Step Folding Electric Bike - New for 2026 - Pre - Order","description":"\u003ch1 data-start=\"181\" data-end=\"343\"\u003eHygge Virum Step Folding Electric Bike\u003c\/h1\u003e\n\u003cp data-start=\"181\" data-end=\"343\"\u003e\u003cstrong\u003eNEW 2026 Hygge Virum Step Folding Electric Bike - Pre Order - Arrives Mid June\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"181\" data-end=\"343\"\u003eThe \u003cstrong data-start=\"185\" data-end=\"234\"\u003eHygge Virum Step Folding Electric Bike (2026)\u003c\/strong\u003e is a lightweight, practical folding Ebike designed for maximum comfort and accessibility in everyday riding.\u003c\/p\u003e\n\u003cp data-start=\"345\" data-end=\"660\"\u003eFeaturing a \u003cstrong data-start=\"357\" data-end=\"389\"\u003estep-through aluminium frame\u003c\/strong\u003e, the Virum Step makes mounting and dismounting effortless — ideal for commuters, leisure riders, and anyone who values ease of use. Whether you're riding in work clothes, navigating city streets, or storing your bike in tight spaces, this model is built for convenience.\u003c\/p\u003e\n\u003cp data-start=\"662\" data-end=\"922\"\u003eDespite its lightweight design, the Virum Step delivers strong real-world performance. A \u003cstrong data-start=\"751\" data-end=\"794\"\u003e250W rear hub motor with 42Nm of torque\u003c\/strong\u003e, combined with a \u003cstrong data-start=\"812\" data-end=\"860\"\u003eSamsung 36V 10Ah removable seat-post battery\u003c\/strong\u003e, provides smooth and reliable assistance for daily commuting.\u003c\/p\u003e\n\u003cp data-start=\"924\" data-end=\"1166\"\u003eUnlike many folding eBikes in this category, the Virum Step comes equipped with a \u003cstrong data-start=\"1006\" data-end=\"1075\"\u003eShimano Altus 8-speed drivetrain and Tektro hydraulic disc brakes\u003c\/strong\u003e, giving you greater control, comfort, and versatility across a range of riding conditions.\u003c\/p\u003e\n\u003cp data-start=\"1168\" data-end=\"1280\"\u003eThis is a folding eBike designed to make everyday cycling easier — without compromising on quality or usability.\u003c\/p\u003e\n\u003cp data-start=\"1168\" data-end=\"1280\"\u003e \u003c\/p\u003e\n\u003ch3 data-section-id=\"1j5qwet\" data-start=\"1287\" data-end=\"1306\"\u003e\u003cspan role=\"text\"\u003e\u003cstrong data-start=\"1290\" data-end=\"1306\"\u003eFeatures\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong data-start=\"1310\" data-end=\"1340\"\u003eStep-Through Folding Frame\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasy access design for effortless mounting and dismounting\u003c\/li\u003e\n\u003cli\u003eIdeal for commuters, leisure riders, and all-day comfort\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong data-start=\"1472\" data-end=\"1512\"\u003eLightweight \u0026amp; Compact Folding Design\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEasy to store at home, in the office, or in a car boot\u003c\/li\u003e\n\u003cli\u003ePerfect for mixed transport commuting\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong data-start=\"1621\" data-end=\"1658\"\u003e250W Rear Hub Motor (42Nm Torque)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSmooth and efficient assistance\u003c\/li\u003e\n\u003cli\u003eFully UK road legal (EPAC compliant)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong data-start=\"1743\" data-end=\"1781\"\u003eSamsung 36V 10Ah Seat-Post Battery\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eRemovable for easy charging\u003c\/li\u003e\n\u003cli\u003eClean, integrated design\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong data-start=\"1850\" data-end=\"1883\"\u003eShimano Altus 8-Speed Gearing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eGreater flexibility for hills and varied terrain\u003c\/span\u003e\u003c\/li\u003e\n\u003cli data-section-id=\"14zm4kc\" data-start=\"1941\" data-end=\"1990\"\u003eA big upgrade over single-speed folding bikes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong data-start=\"1994\" data-end=\"2026\"\u003eTektro Hydraulic Disc Brakes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eStrong, reliable braking in all conditions\u003c\/li\u003e\n\u003cli\u003eImproved safety and control\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong data-start=\"2113\" data-end=\"2141\"\u003ePuncture-Resistant Tyres\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBuilt for urban durability\u003c\/li\u003e\n\u003cli\u003eReduced risk of flats on daily commutes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong data-start=\"2224\" data-end=\"2256\"\u003eFully Equipped for Commuting\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eRear rack, mudguards, lights, and bell included\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cstrong\u003eSpecifications\u003c\/strong\u003e\u003c\/h3\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003e\u003cstrong\u003eCategory\u003c\/strong\u003e\u003c\/th\u003e\n\u003cth\u003e\u003cstrong\u003eSpecification\u003c\/strong\u003e\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eMotor\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eHygge 250W Rear Hub Motor\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eTorque\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e42Nm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBattery\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eSamsung 36V 10Ah (Integrated Seat-Post, Removable)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eDisplay\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eSMART Colour LCD\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003ePedal Assist\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e5 Levels\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eTop Speed\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e25 km\/h (15.5 mph)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eRange\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eUp to 60 km\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eCharger\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e42V Fast Charger\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eLights\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eIntegrated LED Front \u0026amp; Rear\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003e\u003cstrong\u003eTransmission \u0026amp; Braking\u003c\/strong\u003e\u003c\/th\u003e\n\u003cth\u003e\u003cstrong\u003eSpecification\u003c\/strong\u003e\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eGears\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eShimano Altus SL-M315 8-Speed\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eRear Derailleur\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eShimano Altus RD-M310\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBrakes\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eTektro E3520 Hydraulic Disc Brakes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003e\u003cstrong\u003eFrame \u0026amp; Components\u003c\/strong\u003e\u003c\/th\u003e\n\u003cth\u003e\u003cstrong\u003eSpecification\u003c\/strong\u003e\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eFrame\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eAluminium Foldable Step-Through Frame\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eWheel Size\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e20”\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eTyres\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e20” x 1.95” Puncture Resistant\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eWheel Build\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eReinforced Spokes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eSaddle\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eSelle Royal\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eHandle Grips\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eErgonomic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eMudguards\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eFront \u0026amp; Rear\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eRear Carrier\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eIncluded (Max Load 15 kg)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBell\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eMechanical\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003e\u003cstrong\u003eWeight \u0026amp; Capacity\u003c\/strong\u003e\u003c\/th\u003e\n\u003cth\u003e\u003cstrong\u003eSpecification\u003c\/strong\u003e\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBike Weight\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e18 kg\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eMax Rider + Load\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e110 kg\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eMax Rear Rack Load\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e15 kg\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3\u003eGeometry\u003c\/h3\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/www.hyggebikes.com\/cdn\/shop\/files\/Virum-step.webp?v=1759412907\u0026amp;width=1080\"\u003e\u003c\/p\u003e\n\u003cul data-start=\"4067\" data-end=\"4250\"\u003e\n\u003cli data-section-id=\"14tf4gr\" data-start=\"4067\" data-end=\"4086\"\u003eWheel Size: 20”\u003c\/li\u003e\n\u003cli data-section-id=\"1v8qt0h\" data-start=\"4087\" data-end=\"4131\"\u003eFolded Size: 81 x 35 x 72 cm (L x W x H)\u003c\/li\u003e\n\u003cli data-section-id=\"1r7cyqg\" data-start=\"4132\" data-end=\"4180\"\u003eUnfolded Size: 165 x 112 x 91 cm (L x W x H)\u003c\/li\u003e\n\u003cli data-section-id=\"17761om\" data-start=\"4181\" data-end=\"4212\"\u003eSeat Height: 75 cm – 108 cm\u003c\/li\u003e\n\u003cli data-section-id=\"1ih9ruu\" data-start=\"4213\" data-end=\"4250\"\u003eHandlebar Height: 104 cm – 116 cm\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/www.hyggebikes.com\/cdn\/shop\/files\/virum_6_2.jpg?v=1740157278\u0026amp;width=1800\"\u003e\u003c\/p\u003e\n\u003cp data-start=\"4252\" data-end=\"4266\"\u003e\u003cstrong data-start=\"4252\" data-end=\"4266\"\u003eRider Fit:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"4267\" data-end=\"4366\"\u003e\n\u003cli data-section-id=\"1gk3hwo\" data-start=\"4267\" data-end=\"4321\"\u003eSuitable for riders: 165 cm – 195 cm (5'3\" – 6'5\")\u003c\/li\u003e\n\u003cli data-section-id=\"1e6b5ah\" data-start=\"4322\" data-end=\"4366\"\u003eUpright, comfort-focused riding position\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-end=\"4397\" data-start=\"4373\" data-section-id=\"1o8asdq\"\u003e\u003cspan role=\"text\"\u003e\u003cstrong data-end=\"4397\" data-start=\"4376\"\u003eWhat’s in the Box\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul data-end=\"4632\" data-start=\"4399\"\u003e\n\u003cli data-end=\"4448\" data-start=\"4399\" data-section-id=\"136q3rs\"\u003eHygge Virum Step Folding Electric Bike (2025)\u003c\/li\u003e\n\u003cli data-end=\"4500\" data-start=\"4449\" data-section-id=\"1tmi2jy\"\u003eSamsung 36V 10Ah Battery (seat-post integrated)\u003c\/li\u003e\n\u003cli data-end=\"4520\" data-start=\"4501\" data-section-id=\"ckpuvh\"\u003eBattery Charger\u003c\/li\u003e\n\u003cli data-end=\"4534\" data-start=\"4521\" data-section-id=\"pudgl2\"\u003ePedal Set\u003c\/li\u003e\n\u003cli data-end=\"4551\" data-start=\"4535\" data-section-id=\"8c1apx\"\u003eSpanner Tool\u003c\/li\u003e\n\u003cli data-end=\"4565\" data-start=\"4552\" data-section-id=\"tggdn6\"\u003eKey Chain\u003c\/li\u003e\n\u003cli data-end=\"4594\" data-start=\"4566\" data-section-id=\"1yxkuvb\"\u003eQR Code (digital manual)\u003c\/li\u003e\n\u003cli data-end=\"4612\" data-start=\"4595\" data-section-id=\"qzhwnh\"\u003eFolding Strap\u003c\/li\u003e\n\u003cli data-end=\"4632\" data-start=\"4613\" data-section-id=\"wfgvkj\"\u003eRear Rack Strap\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"4716\" data-start=\"4634\"\u003e\u003cem data-end=\"4716\" data-start=\"4634\"\u003e(Bike arrives approx. 90% assembled — only pedals and handlebar require fitting)\u003c\/em\u003e\u003c\/p\u003e\n\u003ch3 data-end=\"4216\" data-start=\"4134\"\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cmain id=\"content\"\u003e\n\u003cdiv class=\"main-container container\"\u003e\n\u003cdiv id=\"shopify-section-template--19104215793733__main\" class=\"shopify-section page-section-spacing\"\u003e\n\u003cdiv class=\"container container--reading-width cc-animate-init -in cc-animate-complete\" data-cc-animate=\"\"\u003e\n\u003cdiv class=\"rte cf\"\u003e\n\u003cp data-start=\"151\" data-end=\"403\"\u003eAt Hygge Bikes, we stand behind the quality of our products. We offer a standard\u003cspan\u003e \u003c\/span\u003e\u003cstrong data-start=\"223\" data-end=\"242\"\u003e1-year warranty\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eon all E-Bikes and accessories, starting from the date of delivery. The warranty covers manufacturing defects \u0026amp; faulty components under normal usage conditions.\u003c\/p\u003e\n\u003ch4 data-start=\"405\" data-end=\"431\"\u003e\u003cstrong data-start=\"410\" data-end=\"429\"\u003eWhat is Covered\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cul data-start=\"432\" data-end=\"1015\"\u003e\n\u003cli data-start=\"432\" data-end=\"542\"\u003e\n\u003cstrong data-start=\"434\" data-end=\"452\"\u003eFrame \u0026amp; Forks:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eWarranty covers any structural defects in the frame or forks due to manufacturing faults.\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e(3 Years on the Frame)\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"543\" data-end=\"671\"\u003e\n\u003cstrong data-start=\"545\" data-end=\"565\"\u003eBattery \u0026amp; Motor:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eWarranty covers defects in the motor \u0026amp; battery that affect the performance \u0026amp; functionality of the E-Bike.\u003c\/li\u003e\n\u003cli data-start=\"543\" data-end=\"671\"\u003e\n\u003cstrong\u003eBrake Failure \u0026amp; Defects:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eWarranty covers any Brake Failure and Brake replacement.\u003c\/li\u003e\n\u003cli data-start=\"672\" data-end=\"841\"\u003e\n\u003cstrong data-start=\"674\" data-end=\"700\"\u003eElectrical Components:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eWarranty includes issues with electrical components, such as the display, controllers, \u0026amp; wiring, that are a result of manufacturing defects.\u003c\/li\u003e\n\u003cli data-start=\"842\" data-end=\"1015\"\u003e\n\u003cstrong data-start=\"844\" data-end=\"860\"\u003eAccessories:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eWarranty covers defects in accessories provided by Hygge Bikes, such as helmets, chargers, \u0026amp; bike locks, as long as they are used under normal conditions.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 data-start=\"1017\" data-end=\"1047\"\u003e\u003cstrong data-start=\"1022\" data-end=\"1045\"\u003eWhat is Not Covered\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cul data-start=\"1048\" data-end=\"1451\"\u003e\n\u003cli data-start=\"1048\" data-end=\"1169\"\u003e\n\u003cstrong data-start=\"1050\" data-end=\"1092\"\u003eDamage from Accidents or Improper Use:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eThe warranty does not cover damages caused by accidents, misuse, or neglect.\u003c\/li\u003e\n\u003cli data-start=\"1170\" data-end=\"1292\"\u003e\n\u003cstrong data-start=\"1172\" data-end=\"1195\"\u003eNormal Wear \u0026amp; Tear:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eWear \u0026amp; tear on components such as tires, brakes, chains, \u0026amp; gears is not covered by the warranty.\u003c\/li\u003e\n\u003cli data-start=\"1293\" data-end=\"1451\"\u003e\n\u003cstrong data-start=\"1295\" data-end=\"1313\"\u003eModifications:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eIf the E-Bike or accessories have been modified in any way, including the installation of non-original parts, the warranty may be voided.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 data-start=\"1453\" data-end=\"1492\"\u003e\u003cstrong data-start=\"1458\" data-end=\"1490\"\u003eHow to Make a Warranty Claim\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cp data-start=\"1493\" data-end=\"1633\"\u003eTo initiate a warranty claim, please contact us at\u003cspan\u003e \u003c\/span\u003e\u003ca data-start=\"1544\" data-end=\"1603\" rel=\"noopener\"\u003e\u003cstrong data-start=\"1545\" data-end=\"1571\"\u003esupport@hyggebikes.com\u003c\/strong\u003e\u003c\/a\u003e\u003cspan\u003e \u003c\/span\u003ewith the following details:\u003c\/p\u003e\n\u003cul data-start=\"1634\" data-end=\"1747\"\u003e\n\u003cli data-start=\"1634\" data-end=\"1670\"\u003eOrder number \u0026amp; proof of purchase\u003c\/li\u003e\n\u003cli data-start=\"1671\" data-end=\"1716\"\u003eClear photos or videos showing the defect\u003c\/li\u003e\n\u003cli data-start=\"1717\" data-end=\"1747\"\u003eA description of the issue\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1749\" data-end=\"1889\"\u003eOnce your claim is reviewed, we will provide you with further instructions on how to return the item for inspection or arrange for a repair.\u003c\/p\u003e\n\u003ch4 data-start=\"1891\" data-end=\"1944\"\u003e\u003cstrong data-start=\"1896\" data-end=\"1942\"\u003eRepairs \u0026amp; Coverage for Non-Warranty Issues\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cp data-start=\"1945\" data-end=\"2296\"\u003eIf your E-Bike or accessories require repairs that are not covered by the warranty, Hygge Bikes offers repair services through our dedicated partners. We will assist in getting your bike or accessories repaired at a reasonable cost. Please contact\u003cspan\u003e \u003c\/span\u003e\u003ca data-start=\"2193\" data-end=\"2252\" rel=\"noopener\"\u003e\u003cstrong data-start=\"2194\" data-end=\"2220\"\u003esupport@hyggebikes.com\u003c\/strong\u003e\u003c\/a\u003e\u003cspan\u003e \u003c\/span\u003eto inquire about repair coverage \u0026amp; pricing.\u003c\/p\u003e\n\u003ch4 data-start=\"2298\" data-end=\"2332\"\u003e\u003cstrong data-start=\"2303\" data-end=\"2330\"\u003eWarranty Repair Process\u003c\/strong\u003e\u003c\/h4\u003e\n\u003col data-start=\"2333\" data-end=\"2977\"\u003e\n\u003cli data-start=\"2333\" data-end=\"2475\"\u003e\n\u003cstrong data-start=\"2336\" data-end=\"2356\"\u003eClaim Submission\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Email\u003cspan\u003e \u003c\/span\u003e\u003ca data-start=\"2365\" data-end=\"2424\" rel=\"noopener\"\u003e\u003cstrong data-start=\"2366\" data-end=\"2392\"\u003esupport@hyggebikes.com\u003c\/strong\u003e\u003c\/a\u003e\u003cspan\u003e \u003c\/span\u003ewith the required information for warranty claims.\u003c\/li\u003e\n\u003cli data-start=\"2476\" data-end=\"2601\"\u003e\n\u003cstrong data-start=\"2479\" data-end=\"2493\"\u003eInspection\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Once the item is returned, we will inspect the defect \u0026amp; determine if the issue is covered under warranty.\u003c\/li\u003e\n\u003cli data-start=\"2602\" data-end=\"2822\"\u003e\n\u003cstrong data-start=\"2605\" data-end=\"2630\"\u003eRepair or Replacement\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– If the claim is approved, we will either repair or replace the defective parts at no cost to you. If a replacement is needed, we will arrange for an exchange of the defective parts or bike.\u003c\/li\u003e\n\u003cli data-start=\"2823\" data-end=\"2977\"\u003e\n\u003cstrong data-start=\"2826\" data-end=\"2838\"\u003eTimeline\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e– Repairs are typically completed within\u003cspan\u003e \u003c\/span\u003e\u003cstrong data-start=\"2880\" data-end=\"2902\"\u003e7-14 business days\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eafter the item is received. Shipping times may vary depending on location.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/main\u003e\n\u003cp data-end=\"4716\" data-start=\"4634\"\u003e \u003c\/p\u003e","brand":"Hygge","offers":[{"title":"Default Title","offer_id":57627909620057,"sku":null,"price":1499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0899\/8151\/8169\/files\/1_7e118732-93a9-466d-81fc-c38c0c111362.jpg?v=1774792697","url":"https:\/\/rocketebikes.co.uk\/products\/hygge-virum-step-folding-electric-bike","provider":"Rocket Ebikes","version":"1.0","type":"link"}