Hygge Lossø Step Electric Bike – Torque Sensor Step-Through Commuter eBike
The Hygge Lossø Step Commuter Electric Bike is a premium step-through eBike designed for effortless urban riding, combining smooth torque-sensor performance, long battery range, and everyday practicality.
Built for modern commuting, the Lossø Step features a lightweight aluminium step-through frame, making it easy to get on and off — ideal for riders of all ages and flexibility levels. Whether you're commuting to work, riding through the city, or enjoying weekend leisure rides, this bike is designed to make every journey simple and comfortable.
At its core is a 250W Hygge rear hub motor paired with an advanced torque sensor, delivering natural, responsive pedal assistance that adapts to your riding style — giving a much smoother and more intuitive ride than standard cadence-based eBikes.
The Samsung battery (36V 13Ah on the Step model) provides reliable real-world performance, with a range of up to 80km per charge, making it ideal for daily commuting without constant recharging.
With Shimano 8-speed gearing, Tektro hydraulic disc brakes, integrated lights, and a commuter-ready setup, the Lossø Step is built to handle everyday riding with ease, comfort, and confidence.
👉 This is a refined, premium commuter eBike — not an entry-level model.
Features
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Torque Sensor Pedal Assist
- Smooth, natural power delivery based on your pedalling
- Feels more like a traditional bike vs cheaper systems
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250W Motor (UK Road Legal)
- Reliable performance for commuting and hills
- Fully compliant with UK regulations
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Samsung Battery (36V 13Ah)
- Up to 80km range per charge
- Efficient and dependable for daily use
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Step-Through Frame Design
- Easy mounting and dismounting
- Ideal for commuting, leisure, and everyday riding
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Shimano 8-Speed Gearing
- Smooth shifting across varied terrain
- Much more versatile than single-speed commuter bikes
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Tektro Hydraulic Disc Brakes
- Strong, reliable stopping power in all conditions
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SMART Colour Display with App Connectivity
- Clear ride data with modern interface
- Bluetooth connectivity for added functionality
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Fully Equipped for Commuting
- Mudguards, rear rack, and lights included
Specifications
| Category |
Specification |
| Motor |
Hygge 250W Rear Hub Motor |
| Torque |
Approx. 42Nm |
| Sensor |
Hygge Torque Sensor |
| Battery |
Samsung 36V 13Ah (Removable) |
| Range |
Up to 80 km |
| Top Speed |
25 km/h (15.5 mph) |
| Pedal Assist |
5 Levels |
| Display |
SMART Colour LCD (Bluetooth App Compatible) |
| Lights |
Integrated LED Front & Rear |
| Charger |
Fast Charger |
| Transmission & Braking |
Specification |
| Gears |
Shimano Altus SL-M315 8-Speed |
| Rear Derailleur |
Shimano Altus RD-M310 |
| Brakes |
Tektro Hydraulic Disc Brakes |
| Frame & Components |
Specification |
| Frame |
Aluminium Step-Through Frame |
| Tyres |
28” x 1.5” Puncture Resistant |
| Wheel Build |
Lightweight Spoked |
| Saddle |
Selle Royal Freeway |
| Handle Grips |
Ergonomic (Leather Style) |
| Mudguards |
Front & Rear |
| Rear Carrier |
Integrated (Max 15 kg) |
| Bell |
Mechanical |
| Weight & Capacity |
Specification |
| Bike Weight |
Approx. 21 kg |
| Max Rider + Load |
Approx. 120 kg (varies slightly by listing) |
| Max Rear Rack Load |
Approx. 15 kg |
Geometry
- Wheel Size: 28” commuter wheels
- Frame: Step-through aluminium frame
- Riding Position: Upright and comfort-focused
Rider Fit:
- Suitable for riders approx. 165 cm – 195 cm
- Designed for comfortable everyday riding
What’s in the Box
- Hygge Lossø Step Electric Bike
- Samsung Removable Battery
- Battery Charger
- Pedal Set
- Basic Tool Kit
- QR Code (Digital User Manual)
(Bike arrives approx. 90–95% assembled — minimal setup required)
Warranty
At Hygge Bikes, we stand behind the quality of our products. We offer a standard 1-year warranty on all E-Bikes and accessories, starting from the date of delivery. The warranty covers manufacturing defects & faulty components under normal usage conditions.
What is Covered
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Frame & Forks: Warranty covers any structural defects in the frame or forks due to manufacturing faults. (3 Years on the Frame)
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Battery & Motor: Warranty covers defects in the motor & battery that affect the performance & functionality of the E-Bike.
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Brake Failure & Defects: Warranty covers any Brake Failure and Brake replacement.
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Electrical Components: Warranty includes issues with electrical components, such as the display, controllers, & wiring, that are a result of manufacturing defects.
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Accessories: Warranty covers defects in accessories provided by Hygge Bikes, such as helmets, chargers, & bike locks, as long as they are used under normal conditions.
What is Not Covered
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Damage from Accidents or Improper Use: The warranty does not cover damages caused by accidents, misuse, or neglect.
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Normal Wear & Tear: Wear & tear on components such as tires, brakes, chains, & gears is not covered by the warranty.
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Modifications: If the E-Bike or accessories have been modified in any way, including the installation of non-original parts, the warranty may be voided.
How to Make a Warranty Claim
To initiate a warranty claim, please contact us at support@hyggebikes.com with the following details:
- Order number & proof of purchase
- Clear photos or videos showing the defect
- A description of the issue
Once your claim is reviewed, we will provide you with further instructions on how to return the item for inspection or arrange for a repair.
Repairs & Coverage for Non-Warranty Issues
If your E-Bike or accessories require repairs that are not covered by the warranty, Hygge Bikes offers repair services through our dedicated partners. We will assist in getting your bike or accessories repaired at a reasonable cost. Please contact support@hyggebikes.com to inquire about repair coverage & pricing.
Warranty Repair Process
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Claim Submission – Email support@hyggebikes.com with the required information for warranty claims.
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Inspection – Once the item is returned, we will inspect the defect & determine if the issue is covered under warranty.
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Repair or Replacement – If the claim is approved, we will either repair or replace the defective parts at no cost to you. If a replacement is needed, we will arrange for an exchange of the defective parts or bike.
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Timeline – Repairs are typically completed within 7-14 business days after the item is received. Shipping times may vary depending on location.
